Our Postal Rates

Our postal rates are divided into the following world zones:

UK Free delivery 0.00 or Express next day delivery service 6.95
Europe Delivery charge = 10.99
World Zone 1 Delivery charge = 18.99
World Zone 2 Delivery charge = 19.99

For Europe, World Zone 1, and World Zone 2

Delivery charge is applicable for orders that include up to 2 pairs of running shoes. The delivery charge will then increase incrementally for every additional 2 pairs of shoes per order.

For example, Europe:
Order that includes 1 or 2 pairs of shoes = 10.99
Order that includes 3 or 4 pairs of shoes = 21.98
Order that includes 5 or 6 pairs of shoes = 32.97, etc.

This rule does not apply to UK delivery.

UK

This zone comprises of England, Scotland, Wales and Northern Ireland.

Europe

This zone comprises the following countries:

Albania Denmark (EU) Kyrgyzstan Russia
Andorra Estonia (EU) Latvia (EU) San Marino
Armenia Faroe Islands Liechtenstein Serbia
Austria (EU) Finland (EU) Lithuania (EU) Slovakia (EU)
Azerbaijan France (EU) Luxembourg (EU) Slovenia (EU)
Azores (EU) Georgia Macedonia Spain (EU)
Balearic Islands (EU) Germany (EU) Madeira (EU) Sweden (EU)
Belarus Gibraltar (EU) Malta (EU) Switzerland
Belgium (EU) Greece (EU) Moldova Tajikistan
Bosnia Herzegovina Greenland Monaco (EU) Turkey
Bulgaria (EU) Hungary (EU) Montenegro Turkmenistan
Canary Islands Iceland Netherlands (EU) Ukraine
Corsica (EU) Irish Republic (EU) Norway Uzbekistan
Croatia Italy (EU) Poland (EU) Vatican City State
Cyprus (EU) Kazakhstan Portugal (EU)
Czech Republic (EU) Kosovo Romania (EU)

World Zone 1

Covers all countries, not defined as being in Europe or World Zone 2.

World Zone 1 generally covers countries in North America, South America, Africa, the Middle East, the Far East and South East Asia.

World Zone 2

This zone covers the following territories:

Australia Belau British Indian Ocean Territory Christmas Island (Indian Ocean)
Christmas Island (Pacific Ocean) Cocos Islands Cook Island Coral Sea Island
Fiji French Polynesia French South Antarctic Territory Keeling
Kiribati Macao Nauru Island New Caledonia
New Zealand New Zealand Antarctic Territory Niue Island Norfolk Island
Norwegian Antarctic Territory Papua New Guinea People's Democratic Republic of Laos Pitcairn Island
Republic of Singapore Solomon Islands Tahiti Tokelau Islands
Tonga Tuvalu US Samoa Western Samoa

UK Free & Express Delivery Options >

The Running Home website offers a free delivery service on all orders that are being sent to the UK. Free delivery orders will usually take 2-3 working day to arrive, though on occasion may take longer.

  • Our Free Delivery service is available to all deliveries despatched to the UK & Channel Islands.
  • Please note that free delivery is only available when ordering via www.runninghome.co.uk.

How do I select the free delivery option?

  • You select your free delivery during the Delivery Options part of the order checkout process.

Will I automatically get free delivery on my order?

  • No.
  • You need to select it from the delivery options section of the order checkout screen.

Will I receive my order any sooner if I pay for delivery?

  • Yes.
  • Orders where Express Delivery has been paid for will be processed first.
  • If you pay for Express Delivery, we will despatch the items we have in stock straight away with the remainder going onto back order. These items are despatched when they have all come into stock or after a week, whichever is sooner.
  • If you select the Free Delivery option, we will despatch all your items together when they are all in stock. If we are still waiting for items after a week, we will despatch the ones we do have.

What if I want my items really quickly?

  • We recommend that you pay for Express Delivery in the normal way - that way, we'll despatch what we can as soon as we can.

What happens if an item in my order is delayed?

  • We will wait for 5 days, then send the items we do have in stock. The remaining items will go onto back order.
  • Items on back order will be despatched as soon as they arrive with no delivery charge.

What happens if an item in my order sells out while I'm waiting for the rest of my order to come into stock?

  • For items where there is limited stock, we will give priority to customers paying for Express Delivery. So if you have selected Free Delivery option - it's your risk!

I really want an item how can I be sure the Running Home website has stock of the item?

  • If a product is listed on our site then you can assume that we have stock of that item.
  • If on the very rare occasion a stock item will already have been allocated to another customer (or if there is stock mistake) then we will contact you directly to advise you of when you can expect your order to be despatched. We may also offer alternative products as sensible substitutes to the one you had ordered.

UK Express Delivery Option

  • Express Delivery means we despatch your goods as soon as we can after we receive your order.
  • Available for orders to be delivered to the UK & Channel Islands.
  • With Express Delivery we ensure we despatch your order as quickly as possible via Royal Mail next-day recorded delivery service. This should result in you taking delivery the next working day (after despatch). However we cannot make any guarantees on the speed of the postal/courier service used, which is why we recommend allowing 2 working days.
  • If you order on a working day before 4pm GMT Monday Friday we aim to despatch your order the same day.
  • Orders placed on a Saturday or Sunday will be processed first thing Monday morning.
  • UK Express Delivery costs 6.95

Europe, World Zone 1 & 2 Orders >

International orders will take a little longer to be delivered - often depending on the speed of postal delivery service of the destination country. However, we will always make sure your goods leave us as quickly as possible.

  • If you order on a working day before 4pm GMT Monday Friday we aim to despatch your order the same day.
  • Orders placed on a Saturday or Sunday will be processed first thing Monday morning.

How do I select International Delivery?

  • Delivery destination is selected during the order process.

I really want an item how can I be sure the Running Home website has stock of the item?

  • If a product is listed on our site then you can assume that we have stock of that item.
  • If on the very rare occasion a stock item will already have been allocated to another customer (or if there is stock mistake) then we will contact you directly to advise you of when you can expect your order to be despatched. We may also offer alternative products as sensible substitutes to the one you had ordered.

How much does International delivery cost?

  • Please see our delivery rates at the top this page.
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